Closing time slots and periods

Several tools let you close or hide time slots, an entire calendar, or access to booking. Choose the right one for the situation.


Choose the right method

NeedSolution
Block the same time slots every week on an ongoing basisThe padlock on the Close Time Slots page
Close a court for a dated period (works, off-season)The Temporary Closure in the calendar record
Prevent booking based on the clock time (at night, for example)The System Time Closures
Reserve certain courts for certain subscriptions or periodsAuthorized calendars and Advanced Planning for subscription plans
Block time slots occasionally (lesson, tournament)A booking with a label, optionally repeated
To completely hide a court from users, four approaches are available: remove the calendar from the authorized calendars of subscription plans, enable a dated temporary closure with full hiding, lock its time slots with the padlock, or cover it with repeated labels.

Lock recurring time slots with the padlock

  1. Go to AdministrationSettingsBookingClose Time Slots.
  2. Open the relevant calendar: a grid shows the time slots for each day of the week.
  3. Select the time slots to close. Enter replacement text for the Closed label if needed.
  4. Use Close all time slots or Open all time slots to process a full day.
  5. Click Save.

Closed time slots appear in gray with a small padlock on the booking tables.

These closures are permanent: the time slots remain blocked until they are manually reopened on this page. Club managers can still book over them. For occasional or date-based planned blocks (school holidays, public holidays), use predefined labels instead, as they are more flexible.

Close a calendar for a dated period

To close a court from date A to date B, enable the Temporary Closure section in the calendar record: start and end dates, optional comment, and the Hide Completely option to remove it from the user view.


Restrict booking based on time

  1. Go to AdministrationSettingsBookingSystem Time Closures.
  2. Enable Enable System Time Closures.
  3. For each day of the week, define the period during which booking is closed, for example from 10:00 p.m. to 8:00 a.m.
  4. Click Advanced Configuration to target specific subscriptions, calendars, or time slots. Click Add a Closure to combine several rules.
  5. Click Save.

During the closure, users can sign in and view calendars, but they cannot book. Club managers are not affected. Advanced configuration lets you, for example, open booking for weekend time slots only from 2:00 p.m. the day before, and only on padel courts.

The Random delay for booking opening option assigns each user a random delay of a few minutes each day when booking opens, so everyone gets a chance to access the most popular time slots.

This is the remedy for the “midnight rush”: without a random delay, the same players, the fastest or best equipped, always get Saturday at 10 a.m. With a few minutes of randomly assigned delay each day, the order changes and access is distributed more fairly.

Reserve calendars for certain subscriptions

Each subscription plan defines its accessible calendars via the Authorized Calendars & Number of Days for Booking option in the Permissions tab, in AdministrationUsersAccess RightsSubscriptions. For time-slot-by-time-slot rules based on periods, use advanced planning.


Automatically cancel incomplete bookings

When a user opens a booking to find a partner, you can have it cancelled automatically if it is not completed in time:

  1. Go to AdministrationSettingsBookingAutomatic Cancellations.
  2. Enable Enable automatic cancellation of incomplete bookings.
  3. Set the two rules: the delay before the start of the time slot from which an incomplete booking is cancelled, and the minimum time always left to the user after creation to find partners.
  4. Choose the behavior for bookings created too late to benefit from this minimum time: Allow booking without automatic cancellation — the subscriber accepts the risk of playing alone — or Prohibit booking.
  5. Click Save.

A check takes place every minute: cancellation is therefore immediate as soon as the deadline is reached, and the freed time slot can be booked again straight away.

The two rules are cumulative: the first deadline reached triggers the cancellation. With the default values (24 hours before the time slot, 6 hours after creation), a booking made several days in advance must be completed 24 hours before the time slot, while a booking made on the same day has 6 hours.

A booking is considered open when the subscriber books alone without choosing a partner, or when they book with partners and explicitly select find a partner. In both cases, other subscribers can then add their name to the time slot.

This feature relies on the booking opening and completion option, which can be configured in the Permissions tab of each subscription plan: without it, no booking is ever “incomplete” and the setting has no effect.

Actualizat la joi, 30 iulie 2026