Getting started with your club

Follow this checklist to set up your club in the right order: each step prepares the next one, from account configuration to announcing the launch to your users.

Summary
The order of the steps matters: create your calendars, subscriptions, and profiles before importing your users, so you can assign them during the import.

Fill in the account settings

  1. Go to Administration›Settings›Account Settings.
  2. Check the club’s identity and contact details, its logo, and its location.
  3. Choose the currency now: it will then apply to all displayed prices.
Set up the club account
Identity, contact details, web address, currency, geolocation: account settings define your club’s basic information and how it appears throughout the application.

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Control access
Open doors automatically according to bookings. Switch on lighting or heating automatically according to bookings, thanks to a partner solution connected to your club.
Install a booking kiosk at the club
Kiosk Mode turns a clubhouse computer into a self-service booking station: calendars are displayed continuously and users sign in on site to book or check in their presence.

Create your calendars

A calendar corresponds to a court or a bookable space. In Administration›Settings›Booking›Calendars, create one calendar per court, then define its opening hours and the time slot duration for each day of the week.

Configure your calendars
A calendar represents a bookable court or space (court, track, room). Create one calendar per court, then define its opening hours, time slot duration, and appearance.

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Group your calendars into tabs
Organize your calendars into groups so they appear as tabs on the daily booking grids, for example one tab for indoor padel and another for outdoor padel.
Using labels and annotations
Labels block time slots on behalf of the club (training, academy, tournament), while annotations display an overlay message without preventing booking.
Closing time slots and periods
Several tools let you close or hide time slots, an entire calendar, or access to booking. Choose the right one for the situation.

Define the subscriptions

Subscriptions are the rules engine for bookings: they determine who can book, how many simultaneous bookings are allowed, on which calendars, and with which time limits. Create them in Administration›Users›Access Rights›Subscriptions, starting simply: you can refine quotas and rules later.

Create and manage subscriptions
Subscriptions define your users’ booking rights: access period, price, quotas and rules. Create one subscription for each plan offered by your club, then assign it to user profiles.
Quotas, permissions and booking rules
Each subscription includes a complete rule engine: quotas, authorised calendars, time limits, cancellation, restrictions, credits and guests. This page guides you objective by objective through configuring a subscription.

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Schedule time slots by periods and subscriptions
Advanced schedules determine, time slot by time slot, what is allowed or blocked for booking depending on periods (holidays, non-holiday periods, public holidays) and subscription plans.
Fine-tuned booking rules
Go further with subscription settings: quotas by court, reliable guest invitation counters, mandatory complete profiles, controlled cancellations, and free playing time for multi-player bookings.
Billing accounts
The billing account carries the identity that issues your invoices (contact details, numbering) and the payment methods offered to your users. Create several accounts if your club bills from several entities.

Set up profiles and roles

Profiles define access rights to features: four profiles are provided by default (Administrator, Activity leader, Member, Visitor), and you can create others. Check them in Administration›Users›Access Rights›Profiles & Roles before adding your users.

Profiles & roles
Profiles determine what each user can do in the application: view calendars, manage other users' bookings, and administer the club. The subscription defines booking rights. The profile defines access rights to features.

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Directory and default settings
Open the club directory to help players find partners, and set the default values applied to each new user: profile, subscription, passwords, and privacy.
Managing users day to day
User management centralizes all your club records: contact details, login credentials, subscription, credits, notes, and trash. It is your entry point for all day-to-day operations.

Import your users

In Administration›Users›Import / Export›Import a File, import your user list from a file: the import can assign each user their subscription and profile. For just a few accounts, express creation is faster.

You can also let players create their own account using online sign-up.

Import and export users
Build or update your database in just a few minutes: quick entry, Excel/CSV file import with column matching, customizable export, and ADOC synchronization for French clubs.
Open online registration
Let players request their own account from your homepage: you choose which subscriptions are open for registration, what the form contains, and how requests are approved.

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User groups
Sort your users into groups — tennis school, teams, volunteers, committees — so you can find them at a glance in lists, filter them, and send them targeted messages.
Check sent e-mails and trace actions
Two logs help you monitor what is happening in your club: the e-mail log to check that your messages are reaching their recipients, and the audit log to trace administration operations.

Customize the homepage

Your club site homepage is made up of blocks: introduction, photos, public calendars, online sign-up, and more. Customize it in Administration›Customize›Homepage, with your banner, your logo, and the club’s color theme.

Customize the home page
Build your club home page with content blocks: presentation, photos, calendars, weather, registrations, and more. Each block can be public or restricted to certain users.

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Create web pages and photo albums
Enhance your club website with content pages (rules, prices, tennis school, etc.) and photo albums that you can update throughout the season.
Embed booking on your website
Does your club already have a website? Embed a login form and public calendars, and manage navigation between the two sites with redirects.
Improve SEO and measure audience
Improve your club’s presence on Google and Bing, and measure your site traffic with Google Analytics.

Announce the launch

When everything is ready, share the site address with your users. The easiest way is to send a group message from Administration›Users›Group Messages: each user receives the information by e-mail and can sign in immediately.

Send bulk messages
Contact all or some of your users in a single send: internal messaging, email, and push notifications, with detailed read tracking.

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Automate your messages
Three automations to communicate effortlessly: a message displayed after login, text added to e-mail notifications, and a birthday message sent on the day itself.
Get notified about bookings
Receive an alert by e-mail or push notification for each booking or cancellation made by users, according to your criteria, and provide booking confirmations.

Track activity after the launch

From the first bookings, the dashboard gives you an overview: bookings, sign-ins, occupancy rate, and new registrations.

View the activity overview
The activity overview brings together your club’s key indicators — bookings, cancellations, occupancy, logins, subscriptions, registrations — over the period of your choice, with the change compared with a comparison period.

To avoid having to think about it, also enable activity reports: the summary arrives by e-mail, including for committee members who never sign in to the application.

Receive activity reports by e-mail
Automatically receive a summary of your club’s activity: member numbers, subscriptions, registrations, bookings, logins, and e-mails, with changes compared with the previous period.

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Analyze your club's activity
Dashboard statistics help you make practical decisions: identify underused time slots, anticipate peak times, understand your users, and track their attendance.
Track bookings
The booking log lists all club bookings — past, current, and upcoming — with detailed filters and an Excel export.
Manage a season
Season changeover from A to Z: prepare the new subscriptions, reassign users in bulk, reset credit counters to zero, and clean up accounts.
For managers Dashboard
Actualizat la joi, 30 iulie 2026
Condiții & politică de confidențialitate
România (RO)