Products & services

The catalog brings together everything your club sells: Booking credits, subscriptions, equipment, food items, tournaments, lessons, camps… It feeds the users’ cart, the cash register, and manual orders.

Understanding product types

Each product belongs to a category: Subscription, Booking Credit, Guest Credit, equipment, food item, tournament, lesson, camp, or custom. The tabs above the list let you filter the catalog by category.

Create a product

1. Go to Administration›Settings›Billing›Products & Services.
2. Click New.
3. Choose the product type, then enter the name, an optional description, and a color.
4. Click Save.

Set the price and taxes

1. Enter the unit price including tax: the amount excluding tax is displayed automatically.
2. Check the tax rates: they are pre-filled with the club’s default rates, which can be adjusted in Administration›Settings›Account Settings.
3. For tiered pricing, click Add a quantity-based rate and define a price for each quantity tier (for example, 10 units at a reduced price).
4. Activate Free Quantity if the user can choose the quantity themselves when placing their order, within the limit of available stock (if applicable).

Track stock

Depending on the product type (food item, equipment, etc.), you can manage the available stock for a product.

1. Enter the quantity in stock, or tick Unlimited Stock.
2. The stock updates automatically as sales are made; you can adjust it at any time.
3. Set the low stock threshold to receive an alert when stock drops below it: 0 disables the alert.

Sell a subscription online

Selling a subscription is not configured from the catalog, but from the subscription record itself, in Administration›Users›Access Rights›Subscriptions, tab General, section Payments & Billing. Activating this section automatically creates the corresponding product.

The product can then be edited from both places: from Administration›Settings›Billing›Products & Services and from the subscription record, both forms edit the same record.

Rolling duration or fixed cycles, prorating, renewal, and pre-sale are covered on a dedicated page.

Offer payment in instalments

1. In the product record, set the Payment in installments option by selecting the maximum number of instalments.
2. The total is divided into equal parts; the first instalment is paid immediately and the services are delivered as soon as this first payment is made.

Manage product visibility

• Only active products can be purchased: disable Active product to temporarily remove a product from sale without deleting it.
• The Archive button at the top of the panel permanently removes the product from the catalog; its sales history is kept.
• Disabled products and products created on the fly from a manual order are hidden from the list by default: display them via Include disabled products and Include one-shot products in the list settings menu .