View and renew your subscription
View the rights linked to your subscription (quota, authorized calendars, cancellation deadlines), and renew it or change plan online if the club offers this option.
Summary
View your subscription and your rights
- Go to My Account›My Subscription.
- The page displays the name of your subscription, its validity dates, and the details of your booking rights.
Depending on the configuration chosen by the club, you may find:
- your quota of simultaneous bookings and its current usage;
- your balance of booking credits and guest credits;
- the calendars and days on which you can book;
- the cancellation rules and any time restrictions.
Do you have a question about your rights? Use the Contact the Club button at the top of the page.
Renew or change your subscription online
If the club offers online subscription sales, a Manage my subscription button appears at the top of the page.
- Click Manage my subscription. If the button does not appear, the club does not offer online purchases. Contact the club directly to renew.
- Choose Renew my subscription to extend your current plan, or Change Subscription to switch to another plan.
- Select the desired plan. It is added to your cart, and you are redirected to it to complete payment.
When you choose another plan, your current subscription is replaced and the remaining time is not refunded. Some plans are offered prorated based on the time remaining in the period.
Provide the supporting documents requested by the club
Some clubs require a medical certificate or proof of address to validate the subscription or authorize bookings. This information may be requested when you register or when you make a booking.
You can access and edit this information at any time:
- Go to My Account›Account Details.
- Open the My Personal Information tab.
- Upload the requested file (JPEG, PNG, GIF, or PDF) in the corresponding area, then click Save.
