Collect payments with HelloAsso
HelloAsso is a payment solution dedicated to French nonprofit organizations. Your users pay by bank card. The funds are then transferred to your organization’s bank account, with no commission charged by HelloAsso.
Prerequisites
Your club must be a French nonprofit organization, with a HelloAsso account in its name. Create one if you do not have one yet.
Connect your HelloAsso organization
- Go to Administration›Settings›Billing›Billing Accounts, open the relevant billing account, and open the Payments tab.
- Enable Online Payments and select HelloAsso from the gateway list. If you do not have an account yet, click Create a HelloAsso Account.
- Click Save. The connection button then appears on the page.
- Click Connect my association HelloAsso. A new tab opens on HelloAsso so you can authorize your club to collect payments on behalf of your organization. You do not need to enter any login details. The connection is established automatically and can be revoked at any time from your HelloAsso account.
- Back on this page, the organization appears as connected. Use Test the connection to check that everything works.
A Online Help link directly in the form explains the pricing and connection steps.
Understand the payment process for users
When paying, the user selects Online Payment and is then redirected to a secure HelloAsso payment page to pay by bank card. A message informs the user that 100% of their payment goes to your organization, and offers them the option to leave a voluntary contribution to HelloAsso. This contribution is optional and is never deducted from the amount owed to your club.
