Getting started with your club

Follow this checklist to set up your club in the right order: each step prepares the next one, from account configuration through to announcing the launch to your users.

Summary

Fill in the account settings
Create your calendars
Define subscriptions
Set up profiles and roles
Import your users
Customize the home page
Announce the launch
Monitor activity after launch

The order of the steps matters: create your calendars, subscriptions, and profiles before importing your users, so you can assign them during the import.

Fill in the account settings

Go to Administration›Settings›Account Settings.
Check the club identity and contact details, its logo, and its location.
Choose the currency now: it will then apply to all displayed prices.

Configure the club account

Identity, contact details, web address, currency, geolocation: the account settings define your club’s basic information and how it is displayed throughout the application.

To go further

Control access

Open doors, switch on lighting, or start heating automatically based on bookings, using a partner solution connected to your club.

Install a booking kiosk at the club

Kiosk mode turns a club-house computer into a self-service booking station: calendars are displayed continuously, and users sign in on site to book or check in for their presence.

Create your calendars

A calendar corresponds to a court or a bookable space. In Administration›Settings›Booking›Calendars, create one calendar per court, then define its opening hours and the duration of time slots for each day of the week.

Configure your calendars

A calendar represents a court or a reservable space (court, track, room). Create one calendar per court, then define its opening hours, time slot duration, and appearance.

To go further

Group your calendars into tabs

Organize your calendars into groups to display them as tabs on the daily booking grids, for example one tab for indoor padel and another for outdoor padel.

Using labels and annotations

Labels block time slots on behalf of the club (training, school, tournament), while annotations display an overlay message without preventing booking.

Close time slots and periods

Several tools let you close or hide time slots, an entire calendar, or access to booking. Choose the right one for your situation.

Define subscriptions

Subscriptions are the rule engine for bookings: they determine who can book, how many simultaneous bookings are allowed, on which calendars, and with what time limits. Create them in Administration›Users›Access Rights›Subscriptions, and start simply: you can refine quotas and rules later.

Create and manage subscriptions

Subscriptions define your users’ booking rights: access period, price, quotas, and rules. Create one subscription for each plan offered by your club. Then assign it on user records.

Quotas, permissions, and booking rules

Each subscription includes a complete rules engine: quotas, authorized calendars, time limits, cancellation, restrictions, credits, and invitations. This page guides you through subscription configuration, objective by objective.

To go further

Schedule time slots by period and subscription

Advanced schedules determine, time slot by time slot, what is allowed or blocked for booking according to periods (holidays, non-holiday periods, public holidays) and subscription plans.

Fine-tuned booking rules

Go further with subscription settings: quotas by court, reliable guest invitation counters, mandatory complete profiles, controlled cancellations, and free playing time for multi-player bookings.

Billing accounts

The billing account contains the identity used to issue your invoices (contact details, numbering) and the payment methods offered to your users. Create multiple accounts if your club invoices from several entities.

Set up profiles and roles

Profiles define access rights to features: four profiles are provided by default (Administrator, Activity leader, Member, Visitor), and you can create others. Check them in Administration›Users›Access Rights›Profiles & Roles before adding your users.

Profiles & roles

Profiles determine what each user can do in the application: view calendars, manage other users’ bookings, administer the club. The subscription sets booking rights, and the profile sets access rights to features.

To go further

Directory and default settings

Open the club directory to help players find partners, and set the values applied by default to each new user: profile, subscription, passwords, and privacy.

Manage users day to day

User management centralizes all your club records: contact details, login credentials, subscription, credits, notes, and trash. It is your entry point for all day-to-day operations.

Import your users

In Administration›Users›Import / Export›Import a File, import your user list from a file: the import can assign each user their subscription and profile. For just a few accounts, express creation is faster.

You can also let players create their own account using online registration.

Importing and exporting users

Build or update your database in just a few minutes: quick entry, Excel/CSV file import with column matching, customizable export, and ADOC synchronization for French clubs.

Open online registrations

Let players request their own account from your home page. You choose which subscriptions are open for registration, what the form contains, and how requests are approved.

To go further

Groups and bulk actions

Organize your users into groups (tennis school, teams, volunteers, etc.) and apply actions to several users in a single operation: message, quick edit, credits, cards, suspension.

Check sent e-mails and track actions

Two logs help you monitor what is happening in your club: the e-mail log to check that your messages are delivered correctly, and the audit log to trace administration operations.

Customize the home page

Your club site home page is built with blocks: presentation, photos, public calendars, online registration, and more. Customize it in Administration›Customize›Homepage, with your banner, your logo, and the club color theme.

Customize the home page

Build your club’s home page with content blocks: introduction, photos, calendars, weather, registrations, and more. Each block can be public or reserved for specific users.

To go further

Create web pages and photo albums

Enhance your club website with content pages (rules, prices, tennis school, etc.) and photo albums that you can update throughout the season.

Embed booking on your website

Does your club already have a website? Embed a login form and public calendars, and organize navigation between the two sites with redirects.

Improve SEO and measure audience

Take care of your club’s presence on Google and Bing, and measure traffic to your site with Google Analytics.

Announce the launch

When everything is ready, share the site address with your users. The easiest way is to send a group message from Administration›Users›Group Messages: each user receives the information by e-mail and can log in immediately.

Send group messages

Contact all or some of your users in a single send: internal messaging, e-mail, and push notifications, with detailed read tracking.