Products & services
The catalogue brings together everything your club sells: booking credits, subscriptions, equipment, food and drinks, tournaments, lessons, camps, and more. It feeds the users’ cart, the cash register, and manual orders.
Summary
Understanding product types
Each product belongs to a category: subscription, booking credit, guest credit, equipment, food and drinks, tournament, lesson, camp, or custom. The tabs above the list let you filter the catalogue by category.
Two categories are managed from their own module: subscription products are configured from Administration›Users›Access Rights›Subscriptions, and credit products are created automatically from the subscription pricing editor. They appear here for viewing and adjustment, but their category cannot be changed.
Creating a product
- Go to Administration›Settings›Billing›Products & Services.
- Click New.
- Choose the product type, then enter the title, an optional description, and a color.
- Click Save.
Setting the price and taxes
- Enter the unit price including tax: the amount excluding tax is displayed automatically.
- Check the tax rates: they are pre-filled with the club’s default rates, which can be adjusted in Administration›Settings›Account Settings.
- For volume pricing, click Add a quantity-based rate and define a price for each quantity tier, for example 10 units at a reduced price.
- Enable Free Quantity if the user can choose the quantity when placing their order.
Tracking stock
- Enter the quantity in stock, or tick Unlimited Stock.
- Stock is updated automatically as sales are made.
- You can adjust it at any time.
- Set the low-stock threshold to receive an alert when stock drops below it: 0 disables the alert.
Selling a subscription online
A subscription is not put on sale from the catalogue. You configure it directly from its record, in Administration›Users›Access Rights›Subscriptions, under the General tab, in the Payments & Billing section. Enabling this section automatically creates the corresponding product, which users can then find to subscribe or renew this subscription online:
- Enable the Payments & Billing section.
- Choose the duration mode: Slippery (the duration starts on the purchase date) or Fixed Cycles (predefined dates, such as a sports season).
- Add the plans sold: durations in months for rolling mode, or dated cycles for fixed mode, each with its own label and price.
- For fixed cycles, enable prorated price calculation if needed for purchases made during a cycle, with a minimum percentage or amount.
- Choose the expiration behavior: Manual (the user buys again on their own) or Assisted renewal (the repurchase is offered in one click at the next booking attempt).
- Set the early pre-sale period: the number of days before the expiry date during which the user can buy the next period.
- Enable Propose subscription change so that other users can choose this subscription from their account.
The product created this way can then be edited like any other product in the catalogue, from Administration›Settings›Billing›Products & Services: both forms edit the same record.
Offering payment in installments
- In the product record, set the Payment in installments option: from 2 to 6 installments.
- The total is split into equal parts.
- The first installment is paid immediately, and the services are delivered as soon as this first payment is made.
Payment in installments is offered to the user only if partial payments are enabled on the billing account.
Managing product visibility
- Only active products can be purchased: disable Active product to temporarily remove a product from sale without deleting it.
- The Archive button at the top of the panel permanently removes the product from the catalogue; its sales history is kept.
- Disabled products and products created on the fly from a manual order are hidden from the list by default: display them using Include disabled products and Include one-shot products in the list settings menu.
