Move & resize bookings

Move a booking to another time, another court or another day, or change its duration, by dragging it directly on the calendars, with the mouse or with your finger.

Move a booking

1. Open the calendars, in day or week view.
2. Grab the booking: hold the mouse button down on it, or press it for half a second on a touch screen.
3. Drag it: a preview of the booking follows the pointer and shows the new time.
4. Release it at the desired position: the booking immediately appears in its new place.

In day view, you change the time, the court, or both. In week view, you change the time or the day, on the same court.

To reach a court that is not displayed, hold the booking near the left or right edge of the calendars: the following courts scroll past. Move away from the edge as soon as the court you want appears.

• A click or a short press on the booking always opens its form.
• The Esc key cancels the gesture in progress, nothing is changed.
• A booking that spans several time slots moves as a single block. For a recurring booking, only the day you move changes: the other dates in the series stay in place.

Change the duration of a booking

1. Display the handles of the booking: hover over it with the mouse, or press it for half a second then lift your finger without moving on a touch screen.
2. Grab the top handle to change the start time, or the bottom one to change the end time. With your finger, press again for half a second, this time on the handle.
3. Drag, then release.

Extending a booking adds time slots with the same participants and the same options; shortening it cancels the time slots that are freed up.

With your finger, the handles are taller so they are easy to grab, and stay displayed until you touch the screen outside the booking.

Choose the precision of the gesture

The start and the end of a booking that is moved or resized snap to a step of a few minutes.

1. Go to Administration›Settings›Booking›Calendars and open the Display Preferences.
2. In Move and resize precision, choose a step of 5, 10, 15, 20, 30 or 60 minutes. The step is 15 minutes by default.
3. Click on Save.

This step applies to club managers: a booking can then start or end in the middle of a time slot, but never outside the opening hours of the calendar. A user who moves their own booking follows the times offered by the booking form.

Read the preview while moving

The preview matches the appearance of the booking. Its outline indicates whether the target position is possible:

• dark outline: the position is free and permitted;
• orange outline, with the number of time slots concerned: existing bookings will be overwritten;
• flashing red outline: the position is refused. Release: a window gives the reason, and the booking stays in place.

Each position is checked with the same rules as the booking form: a position that the form would refuse is refused here too.

Overwrite an existing booking

Dropping a booking on an occupied time slot requires the Overwrite/Cancel Existing Bookings right. Without this right, the position is refused.

1. Release the booking on the occupied time slot: the preview is orange.
2. A confirmation window shows the number of time slots that will be overwritten, and reminds you, for a recurring booking, that only this day will be moved.
3. Tick Disable Notifications if needed. The box is offered when participants would be notified.
4. Click on Yes, continue!, or give up with Cancel: the booking returns to its place.

The participants of the overwritten bookings receive a cancellation e-mail, unless you have ticked Disable Notifications. This box also stops the “booking moved” e-mail to the participants of the booking that is moved.

A booking present on one of the Synchronized Calendars with the target court is never overwritten: the position is refused.

Know what changes for the participants

• The participants receive a “booking moved” e-mail, with the old and the new time slot, when the day or the time changes. A simple change of court, at the same time, sends nothing. Everyone is notified according to their notification preferences.
• The credits follow the new booking: if it costs more, the difference is deducted; if it costs less, the difference is refunded.
• The access codes are revoked then recreated for the new time slot. The participants receive them in the e-mail; on your side, click on the booking to view them.
• The booking reminders are recalculated.

Past bookings, bookings that have started and bookings with a presence check-in can still be moved by club managers. On a time slot open to participation, the participants follow the booking. Annotations, however, cannot be moved.

Choose who can move bookings

Club managers

In Administration›Users›Access Rights›Profiles & Roles, the Booking tab of the profile determines which bookings can be moved:

• Book for other users: the bookings of users;
• Book with a club label: the bookings with a club label;
• Overwrite/Cancel Existing Bookings: in addition to one of the two previous rights, the bookings in which the club manager does not take part, and the overwriting of occupied time slots.

Without the right matching the type of the booking, a club manager can still move the bookings they have created, with the same rules as a user.

With Enable Restrictions, the subscription rules of the players are checked at each move: quota, credits, expired subscription. Without this option, the credit difference is deducted even if the player's balance is insufficient, as for a booking made by a club manager.

Users

1. Go to Administration›Users›Access Rights›Subscriptions and open the subscription concerned.
2. In the Permissions tab, enable or disable Allow bookings to be moved. The option is enabled by default.
3. Click on Save.

A user moves only their own bookings, never a club label, and always to a free time slot. They stay within the limits of their subscription:

• they can move a booking only as long as they can still cancel it;
• the start times are those offered by the booking form;
• the open dates, the quotas and the credits apply as for a new booking;
• they change the duration only if their subscription uses Custom Time Slots, within the minimum and maximum durations provided.

Drag and drop is not offered:

• on the organization's kiosk;
• to a user who still has to accept the internal rules;
• to profiles without access to the administration, when the Protection against bots (automated actions) option is enabled.

These users change their bookings through the form, as before.

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