Importing and exporting users

Build or update your database in just a few minutes: quick entry, Excel/CSV file import with column matching, and a customisable export.

Summary

Adding a few users on the fly

  1. Go to Administration›Users›Import / Export›Quick Create.
  2. Fill in one line per user: surname, first name, e-mail, telephone. Click on Add a line if needed.
  3. Enable Send login credentials by e-mail to automatically deliver the login and password.
  4. Click on Save.

Logins are generated according to your default password settings. The profile and subscription assigned are those set as defaults in the advanced settings — check them before your first entry, as they will apply to every account created afterwards.

Directory and default settings
Open your organization's directory to help players find partners, and set the values applied by default to every new user: profile, subscription, passwords and privacy.

Importing an Excel or CSV file

The import runs in five steps, and you can go back at any screen:

  1. Drop your file (.xls, .xlsx or .csv) into Administration›Users›Import / Export›Import a File.
  2. File Analysis: check that accents and dates are correctly interpreted. This is the moment to fix a badly encoded file, before the errors spread.
  3. Column Configuration: match each column with a field (subscription, groups, licence, credits, custom fields, etc.). Detection is automatic, based on the first line; untick the columns you do not want. Only the surname and first name are required.
  4. Preview: warnings do not prevent the import; the cells concerned take the default value.
  5. Start the import, then review the line-by-line report: Added, Updated or Error, with the mention Credentials sent where applicable. Download the report keeps a copy of it.

Column matching during the import

Understanding how the import avoids duplicates

Each line is matched against your database in this order: by login if your file contains that column, otherwise by surname and first name. A match found triggers an update; otherwise, an account is created.

Matching by surname and first name is sensitive to spelling: “Jean-Pierre Martin” and “Jean Pierre Martin” will create two accounts. Add a login column to your file whenever you update an existing database.

An import cannot modify a record that your profile does not allow you to manage: those lines appear as errors in the report and are not applied.

Profiles & roles
Profiles determine what each user can do in the application: view calendars, manage other people's bookings, administer the organization. The subscription sets booking rights; the profile sets access rights to features.
Managing Users Day to Day
User management centralises all your organization's records: contact details, login credentials, subscription, credits, notes and trash. It is your entry point for all day-to-day operations.
The login and password are generated automatically for new users, unless your file contains columns dedicated to those values.

Exporting your database

  1. Go to Administration›Users›Import / Export›Export a File.
  2. Select and arrange the columns to be exported.
  3. If needed, narrow down the people exported with Filters: subscription, profile, group, status.
  4. Click on Preview, then on Export (.xlsx) to download the file.

With Create a Template, save your column configuration so you can retrieve it in one click for a future export.

Create one template per use: a “treasury” export with the subscription and its payment status, a “federation” export with licences and rankings, a “contacts” export limited to contact details. Each one can then be run again with no reconfiguration.

Automating data exchanges

Import and export cover one-off, manual needs. If your organization needs to keep its database continuously in sync with another piece of software, the API exposes the same data programmatically — and also allows accounts to be created and modified.

Connect your tools with the API
The API lets a third-party application access your organization's data programmatically: membership records, calendars, bookings and billing. You enable it in two clicks and protect it with a key, a list of authorized addresses and usage monitoring.
Online registration
ADOC Synchronisation
Updated on fimmtudagur, 24. september 2026
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