The Active Users and Inactive Users filters in the Administration > Users > User Management menu have received an important update that changes the way they work. Up to now, they were used to retrieve active/inactive users based solely on login data. From now on, we'll also use reservation data for a more accurate result. If you take bookings "for" your users, you could... Read more

We've just updated your Administration > Users > User management module with a number of aesthetic, practical and functional changes. Reorganized user data With the addition of new input fields on user detail sheets over the time, it was sometimes a little difficult to find one's way around. We have corrected this slight confusion by drastically reorganizing the various... Read more

Most of the modules in your Administration area have been updated to offer you a clearer, more breathable display, with larger user photos in particular. The Reservation Log, Connection Log and User Management modules benefit from a new display density setting, allowing you to adjust the size of user photos to suit your needs. The OpenResa team at your service! Read more

The reservation log, accessible from the Administration > Dashboard menu, cleverly takes advantage of improved management of grouped / repeated reservations. By default, a line in the history is dedicated to each occupied time slot. For example, booking a training session from 1 p.m. to 6 p.m. displays five lines in the history. With the new reservation merge mode, this same reservation... Read more

We've made some important changes to the way reservations are managed. These are mainly focused on repeat bookings, e.g. a multi-hour booking for one user, or a training session every Wednesday afternoon across several calendars. From now on, we will link each repeated reservation. This under-the-hood change offers simplified, grouped cancellation of bookings, and finally corrects the... Read more

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Many of you regularly ask us to remove thumbnails from the Latest stickers list accessible in the Stickers tab of your administrator booking form. With this update, you can now manage all your stickers from the menu Administration > Settings > Reservation > Labels & stickers. This allows you to hide the stickers of your choice from the "Latest stickers" list. A button... Read more

We've done a little spring cleaning in your Administration area, mainly in the Settings menu. This menu was very full, and we've decided to simplify it by merging certain modules for greater consistency and simplicity. The main changes include : The Settings > Geolocation menu has disappeared, and its options now appear in the Account settings menu. Settings >... Read more

The kiosk mode replaces your home page with booking calendars and a login form. This function is designed to be activated on a computer or kiosk in your club. This mode gives you access to the kiosk presence-checking function. The aim is to limit the phenomenon of non-honored bookings by requiring users to validate their presence on arrival before entering the reserved pitch. Automatic... Read more

Hello everyone, We encountered a technical problem on Tuesday April 2 from 00:00 to 18:00 (Europe/Paris). All e-mails sent during this period were stuck in the queue. The problem has now been solved and delivery of the blocked e-mails began at 18:00 (Europe/Paris), with a full return to normal expected around 20:00 (Europe/Paris). If you have sent a bulk message today and it has still... Read more

You can now synchronize several calendars with each other. A typical example is a Tennis court that can be converted into several Pickleball courts. If a user books a slot on the Tennis court, the same slot on the Pickleball courts becomes unavailable. Conversely, if a user books a Pickleball court, the Tennis court becomes unavailable at the same time. Go to Administration > Settings >... Read more

After several months' absence, we've just reinstated the "By subscription" filter available in the various statistics modules of the Administration > Dashboard > Reservations menu. As a reminder, filters are accessible from most dashboard modules in the top right-hand corner of the screen, to the left of the date selector : The OpenResa team at your service! Read more

A maintenance operation initially planned to be transparent and without interruption of service exceptionally required more time, obliging us to switch the application to "maintenance" mode. The operation, which lasted around 1 hour and 40 minutes, took place on September 5 from 00:55 to 2:35 and is now over. The application is now operational again. We apologize for any... Read more

Some users may have experienced a problem logging in between May 9, 2023 03:00:00 and May 12, 2023 11:30:00 (Europe/Paris). This problem occurred due to a nightly maintenance of our database. The problem sporadically affected accounts that had been previously logged out and was characterized by an error message when entering the password of a pre-registered account from the main login page... Read more

12/05/2023 : The problem has been corrected and sending to Apple addresses are back up and running. We continue to monitor the situation. In some cases, it is possible that emails arrive in the "Undesirable" box. In this case you just have to move the mail to the inbox to receive all the following messages in the inbox again. We encounter a blocking of mail sending to the addresses... Read more