We are pleased to announce that your OpenResa app is now compatible with the Neop access control solution! Already a Neop customer? Contact the Neop team to get "organization" level API credentials and go to Administration > Settings > Access Control > Neop to configure your Neop spaces on OpenResa. Contact us if you need help. Neop is a French company specialized in... Read more

We have made a small modification to the homepage of your application on mobile. Until now, the main call to action button was "Contact Us", it redirects to your contact page. This is useful, but we think it's more interesting to put forward the login and booking button to offer a faster access to these two elements to the user. Now, when the visitor is not logged in, the... Read more

It is now possible to see the last update date of an ad in the partner search module accessible from the Reservation menu. This information can be very important to determine the age of an ad. The OpenResa team at your service! Read more

The system's time closures feature, accessible from the Administration > Settings menu, allows the club to set times when users cannot make reservations. For example, some clubs want users to be able to make reservations only during the club's open hours, from 8:00 am to 10:00 pm. If the player logs in at 10:45pm to make a reservation, the reservation will be denied and the player will... Read more

The My regular partners function on the booking form has been rewritten and is now called My friends. More than just a name change, the function has been redesigned. Instead of displaying the list of regular partners generated on the basis of the reservation history -a list that the user could not modify when he/she wanted-, the new "My friends" function uses the codes of social networks with... Read more

It is now possible to configure up to three custom fields in your user management module. This can be useful for adding custom data to your database. The Import a File and Export a File modules have also been updated to accommodate these new columns. By default custom fields are disabled. To enable them, go to the Administration > Users > User Management menu, click on the icon with... Read more

Following the feedback of several users, we have just fixed a bug in the display of the age in the mails sent automatically to wish a happy birthday to the users. In some conditions, the age displayed in the email could be wrong (+ or - 1 year). You can activate this feature and customize the content of the message in the menu Administration > Website & Communication > Automatic... Read more

Until now, a reserved slot could hold a maximum of 4 users.we have just increased this limit to a maximum of 100 users per reservation, and we will be able to increase this limit on your request if needed, which will solve many problems such as groups or sports activities where it is necessary. To configure this limit, go to the menu Administration > Users > Subscriptions, click on a... Read more

A new setting "Time system" appears in the menu Administration > Settings > Account settings > Contact info and details. Until now, the time system was automatically set to 12 or 24 hours depending on the language of the interface, which was not suitable for all situations. Now you can determine the most suitable system for your club by a dedicated setting. The... Read more

The PSD2 is a European directive whose objective is to fight fraud by making all payment players more accountable. It provides a framework for new players such as PISPs and AISPs, strengthens the control powers of regulators and tightens the conditions for issuing approvals. For online merchants, strong authentication of the payment cardholder is generalized. We have integrated the... Read more

A new option "Ignore these settings if the player has the status of "partner" in the reservation" is available in the menu Administration > Users > Subscriptions > Permissions > Authorized calendars & number of days to reserve. Example #1: Let's take the example of a "VIP" subscriber whose subscription allows him to book up to 7 days in... Read more

The merge fields allow you to personalize your Grouped Messages by inserting variables that will be replaced by the recipient's data when the message is sent. For example, by inserting a variable[#FIRSTNAME#] the first name of the recipient will be displayed in the message. Until now, this feature was only available for email campaigns, but now it is also available for SMS... Read more

It was already possible to enter a date of effect or expiration of a player's medical certificate as well as a comment. It is now possible to import a medical certificate in the form of a file (image, PDF, ...). This feature is also available for the various proofs of residence that some clubs ask for when registering, especially for students to prove their legitimacy to benefit from a... Read more

The Excel file exported from the menu Administration > Dashboard > Payment Log now contains a "Subscription" column to allow you to know the subscription of the user who paid.The OpenResa team at your service! Read more

The Grouped Messages marketing tool allows you to send e-mail & SMS communication campaigns to your users with ease and with the possibility to follow up on the sending (status of sent e-mails, e-mail opening statistics, sending errors, ...). At the request of many clubs, a "Delete" button has been added to allow you to delete old messages from the list. The OpenResa team at... Read more