Products & services

The catalogue brings together everything your organization sells: booking credits, subscriptions, equipment, food and drink, tournaments, lessons, courses… It feeds the users' basket, the cash register and manual orders.

Understanding product types

Each product belongs to a category: subscription, booking credit, guest credit, equipment, food and drink, tournament, lesson, course or custom. The tabs above the list let you filter the catalogue by category.

Creating a product

1. Go to Administration›Settings›Billing›Products & Services.
2. Click New.
3. Choose the product type, then enter the name, an optional description and a colour.
4. Click Save.

Setting the price and taxes

1. Enter the unit price including tax: the amount excluding tax is displayed automatically.
2. Check the tax rates: they are pre-filled with the organization's default rates, which can be adjusted in Administration›Settings›Account Settings.
3. For a volume discount, click Add a quantity-based rate and set a price for each quantity tier (for example 10 units at a reduced price).
4. Enable Free Quantity if the user can choose the quantity themselves when ordering, within the limit of available stock (where applicable).

Tracking stock

Depending on the product type (food and drink, equipment, etc.) you can manage a product's available stock.

1. Enter the quantity in stock, or tick Unlimited Stock.
2. Stock is updated automatically as sales are made; you can adjust it at any time.
3. Set the low stock threshold to receive an alert when stock falls below it: 0 disables the alert.

Selling a subscription online

Putting a subscription on sale is not configured from the catalogue, but from the subscription's own page, in Administration›Users›Access Rights›Subscriptions, General tab, Payments & Billing section. Enabling this section automatically creates the corresponding product.

The product can then be edited from either side: from Administration›Settings›Billing›Products & Services as well as from the subscription page, as both forms edit the same record.

Rolling duration or fixed cycles, pro rata, renewal and pre-sale are covered on a dedicated page.

Offering payment in instalments

1. On the product page, set the Payment in installments option by selecting the maximum number of instalments.
2. The total is split into equal parts; the first instalment is paid immediately and the services are delivered as soon as this first payment is made.

Managing product visibility

• Only active products can be purchased: turn off Active product to temporarily withdraw a product from sale without deleting it.
• The Archive button at the top of the panel permanently removes the product from the catalogue; its sales history is kept.
• Disabled products and products created on the fly from a manual order are hidden from the list by default: display them using Include disabled products and Include one-shot products in the list settings menu .