Accept payments with Stripe

Stripe is a card payment solution suited to most organizations and available in the majority of countries. Your users pay directly by card, on a secure payment page, without needing to create an account.

Stripe


Requirements

If you already have a Stripe account, keep its login details close at hand. Otherwise, no prior step is needed: Stripe guides you through creating an account for your organization directly during the connection process.


Connecting your Stripe account

  1. Go to AdministrationSettingsBillingBilling Accounts, open the relevant billing account, then go to the Payments tab.
  2. Enable Online Payments, select Stripe from the list of payment gateways, then click Save: the connection button then appears on the page.
  3. Click Connect my Stripe account if you already have one, or Create and connect a Stripe account to create one directly: both options are offered side by side. A new tab opens on a secure Stripe page where you identify yourself (or enter your organization's details) and authorize the connection.
  4. Back on this page, the account is shown as connected. Use Test the connection to check that everything works.

An Online Help link, right inside the form, gives details about the rates and the connection steps.

After the connection, Stripe may take a few moments to verify your account details before enabling payment collection. The billing account updates automatically, with no action needed on your part.

Understanding the payment from the user's side

When paying, the user chooses Online Payment and is then redirected to a secure Stripe payment page. There, they pay by bank card; electronic wallets (Apple Pay, Google Pay) are offered automatically on this page depending on their device, with no extra setting on your part. Once the payment is made, they automatically return to the organization.

Preferably issue your refunds from the order record: the effect is immediate. A refund made from your Stripe dashboard is also taken into account.
Updated on Alarobia 5 Aogositra 2026