Is a user not receiving the e-mails sent by BalleJaune / OpenResa? There are several possible explanations: the e-mail address may be misspelled, the recipient's mail server may not be responding, or the recipient may be refusing the messages. In most cases, BalleJaune receives DSN (Delivery Status Notification) messages providing more information in case of an error.
Check out the new "Error E-mails" module available in the Administration > Usersmenu for club officers and administrators, where you will find the email addresses in your database for which we have received error notifications. Open the legend or roll your mouse over the colored labels for more information about each error.
The BalleJaune / OpenResa team at your service.
